Shipping Policy
Everything about how orders travel — organized for quick scanning.
Shipping at a glance
| Attribute |
What we offer |
| Cost |
Free on every order |
| Minimum spend |
None |
| Handling fee |
None |
| Service area |
All 50 U.S. states + APO/FPO/DPO + U.S. territories |
| International |
Not offered |
| Processing time |
1 to 3 business days |
| Delivery time |
3 to 7 business days (continental U.S.) |
| Carriers |
USPS · UPS · FedEx |
| Tracking |
Emailed at dispatch |
| Support response |
Within one business day |
Cost breakdown
| Cost component |
Amount |
| Product price |
Whatever is displayed |
| Shipping |
$0 |
| Handling |
$0 |
| Hidden fees |
$0 |
| Total at checkout |
= Product price only |
Where we ship
| Destination |
Coverage |
| Continental U.S. (48 states + DC) |
✓ |
| Alaska, Hawaii |
✓ (extended transit) |
| Puerto Rico, Guam, USVI |
✓ (extended transit) |
| APO / FPO / DPO military |
✓ |
| International |
✗ Not offered |
Processing time
| Order timing |
Processing begins |
| Business day, before 2 PM EST |
Same day |
| Business day, after 2 PM EST |
Next business day |
| Saturday, Sunday, federal holiday |
Next business day |
Standard processing window: 1 to 3 business days. Peak period addition: +1 to +2 business days (product launches, sales, December holidays).
Delivery windows (from dispatch)
| Region |
Standard delivery |
| Continental U.S. |
3 to 7 business days |
| Alaska, Hawaii, Puerto Rico |
5 to 10 business days |
| APO / FPO / DPO |
7 to 14 business days |
Estimates given in good faith. Carrier-side factors (weather, holidays, backups) can shift by a day or two.
Total time from order to delivery
| Region |
Total window |
| Continental U.S. |
~4 to 10 business days |
| Alaska, Hawaii, Puerto Rico |
~6 to 13 business days |
| APO / FPO / DPO |
~8 to 17 business days |
Carriers
| Carrier |
Common use case |
| USPS |
Small packages, PO Boxes, military addresses |
| UPS |
Medium packages, business addresses |
| FedEx |
Time-sensitive or larger packages |
The carrier is chosen per order based on destination and package size.
Tracking timeline
| Event |
Timing |
| Tracking email sent |
At dispatch |
| First carrier scan appears |
Within 24 hours |
| Missing tracking email? |
Check spam, then contact us after 3 business days |
Address correction
| Scenario |
Outcome |
| You spot the error before dispatch |
We can correct it (contact us fast) |
| You spot the error after dispatch |
Address is locked; delivery to the wrong address is not our responsibility |
Contact fast:
When something goes wrong
| Situation |
What to do |
| Marked delivered but missing |
Check locally → ask carrier → contact us if still missing after 7 days |
| Package arrived damaged |
Photograph within 48 hours → email photos → we send replacement or refund |
| Returned to us |
We contact you; reshipping may apply |
Support
| Channel |
Details |
| Email |
katietebbe01@outlook.com |
| Phone |
+1 484-894-0684 |
| Hours |
Mon–Fri, 9 AM – 5 PM Eastern Time |
| Response |
Within one business day |
Last updated: June 12, 2026